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Gensets · Auxiliary power

Generator repair and service for superyachts.

When a genset drops out, the vessel loses air conditioning, galley, hotel load and sometimes its departure. We diagnose and repair marine generator sets on board — engine side, alternator side and control side — with proper load testing before hand-over.

Scope
Engine, alternator, controls
Testing
Resistive load bank testing
Sets
Auxiliary and emergency gensets
Urgent line
+31 6 20743967
Genset faults

A generator fault is rarely just an engine fault

Marine generator sets fail in three different domains, and the biggest waste of downtime is diagnosing the wrong one. The diesel engine, the alternator and the control and protection system each produce their own symptoms — and a set that trips on overload, hunts under load or refuses to take up load can be any of the three. We work across all of them, so the diagnosis is not limited by what the visiting engineer happens to know.

  • Engine side — hard starting, hunting, black smoke, overheating, governor and actuator faults, injection and fuel supply, turbocharger and cooling.
  • Alternator side — no output, unstable voltage, AVR faults, insulation resistance, bearing noise, winding condition, coupling and drive element wear.
  • Control side — start and stop failures, breaker and protection trips, frequency and voltage regulation, auto-start and paralleling behaviour, sensor and wiring faults.
Frequency problems point at the engine and its governing. Voltage problems point at the alternator and AVR. Load-acceptance problems usually sit between the two. Measuring both sides at once is the fastest route to the cause.
Service work

Planned generator maintenance

IntervalWork
250 – 500 hOil and filters, coolant test, raw water impeller, belts, air filter, leak check, alarm and shutdown test, insulation resistance measurement.
1,000 – 2,000 hValve clearances, injector service, turbocharger inspection, anodes, heat exchanger cleaning, alternator bearing and coupling check, mount inspection.
AnnualLoad bank test to rated output, exhaust and cooling survey, control system function test, emergency genset statutory checks.
Overhaul hoursTop-end or full engine overhaul, alternator reconditioning, control panel refurbishment. See overhaul.
Load testing

Wet stacking and the case for real load testing

Superyacht gensets frequently run at a fraction of their rating for long periods — a 100 kW set carrying 20 kW at anchor. Chronic light running causes incomplete combustion, glazed liners, carbon build-up in the turbocharger and exhaust, and unburnt fuel and oil in the exhaust system, known as wet stacking. The set then cannot take full load when you need it, and often trips on the first heavy demand.

We test sets against a resistive load bank up to rated output, recording temperatures, pressures, voltage, frequency and power factor throughout. That verifies the repair, proves the emergency set will perform in a survey, and often reveals a capacity problem that no amount of dockside running would have shown.

Equipment

Sets we work on

Generator sets built around Caterpillar / CAT, Cummins, MAN and MTU diesel engines, with the alternator and control equipment commonly fitted to them. Alignment of engine to alternator is covered on our alignment page. We are an independent service company and not an authorised dealer or official service partner of any engine or genset manufacturer.

Questions we get asked

Frequently asked questions

Why does the generator trip when the air conditioning starts?

Usually load acceptance rather than a fault in the load: a governor or fuel delivery limit on the engine side, an AVR or excitation limit on the alternator side, or a set that has lost capacity through light running and carbon build-up. Load testing separates the three.

What causes black smoke and poor performance from a genset?

Most often injection condition, air restriction, a fouled turbocharger or exhaust back pressure from wet stacking after long periods at low load. All are measurable rather than guessable.

Can you test a generator to full rated output on board?

Yes, using a resistive load bank. It is the only reliable way to prove capacity and the only test that satisfies most survey requirements for emergency sets.

Do you repair the alternator as well as the engine?

We diagnose the alternator, measure insulation resistance and check bearings, AVR and coupling, and carry out repairs or arrange specialist rewinding where the machine needs workshop attention.

How urgently can you attend a generator failure?

Same-day advice by phone or WhatsApp, and mobilisation within days for most European locations. Call +31 6 20743967 with the set details and the vessel location.

Service enquiry

Tell us about the engine and the vessel.

Send the details below and you will hear back from an engineer, not a call centre. For a vessel that is stranded or on a tight departure slot, call +31 6 20743967 or message us on WhatsApp.

Direct line

Genset down and the vessel on shore power?

Send the make, model, running hours and the alarm shown. We will tell you what is most likely, what parts to have ready, and when we can be on board.

Superyacht Engine Service — powered by Marine Service Altena B.V.
+31 6 20743967 · info@superyachtengineservice.com
KvK 99330911 · Available for callout across Europe
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